Vendor credits

A vendor credit is always issued against a bill. Open the bill in Purchases›Bills and click Create Credit. All of them are listed in Purchases›Vendor Credits.

Return goods to a vendor#

1. On the bill, click Create Credit. The Bill Ref. is filled in.
2. Check the Date and enter the Reason, for example Damaged on arrival.
3. Choose the Return From Warehouse the goods leave from.
4. Click Select Items to Return and choose the items and quantities from the bill. For batch items, choose the batches that go back.
5. Click Save Vendor Credit.

The goods leave stock and the purchase and its VAT are reversed. If the Dispatch Center is on for vendor credits, the warehouse tracks the return there too (see Dispatch Center).

Using the credit#

The amount becomes the vendor's available credit, shown as Remaining in the list:

• apply it to their other bills with Apply to Bills in the vendor center,
• use Apply Credit on your next vendor payment,
• or, if the vendor pays you back, record a vendor refund.